TotalSoft, known for its Charisma software suite in Central and Eastern Europe, aims to expand westward with AI innovation under Steliana Moraru’s leadership. The suite caters to diverse industries like banking, leasing, and more, offering flexibility, scalability, and compliance with regulatory frameworks, making it ideal for businesses with growth plans.
Charisma Financial Services, part of TotalSoft’s Charisma ERP platform, offers a comprehensive asset finance solution for companies involved in leasing, hire-purchase, loans, fleet management, and other asset-based financing models. It covers the entire asset finance lifecycle, incorporating lead generation, self-financing options, contract management, billing, compliance solutions, and more.
Steliana Moraru, head of growth for financial services at TotalSoft, focuses on international expansion for mid- to large-sized financial institutions and leasing providers facing challenges in scaling operations across multiple jurisdictions. Charisma’s flexibility allows clients to configure operations without heavy custom development, making it suitable for businesses with ambitious growth plans.
TotalSoft’s Charisma platform enriches with new digital capabilities to address the evolving landscape of financial services. The platform integrates AI-driven chatbots, automated workflows, and self-service portals to enhance operational agility and improve customer experiences. It also supports sustainable finance models, enabling clients to diversify into areas like green lending while meeting regulatory demands.
AI integration within the Charisma platform enhances efficiency and speed for leasing companies. By automating risk assessment, credit scoring, approvals, and document processing, AI accelerates processes, improves decision-making, and streamlines operations. Predictive analytics and intelligent workflows further strengthen portfolio management, enabling scalable, compliant, and efficient operations.
TotalSoft, part of Logo Business Investment S.A., has grown into a leading business software provider in Central and Eastern Europe, focusing on digitizing complex business processes for mid-sized and large enterprises. With a workforce of 600 specialists, the company operates in over 40 countries, providing innovative solutions for diverse industries.
TotalSoft recently completed major digital transformation projects for Deutsche Leasing Group, upgrading its Charisma ERP platform and introducing new insurance management capabilities across 20 countries. The ERP upgrade enhanced system performance, integrated with origination platforms, and improved connectivity with external systems. The unified insurance framework automated financing documentation, policy management, and improved transparency across insured assets’ lifecycle.
TotalSoft’s growth strategy includes expanding its footprint across the EU and exploring opportunities in markets like Austria, Germany, and the Benelux countries. The company aims to strengthen its leadership in Central and Eastern Europe while deepening investments in automation, AI, cloud-native services, and embedded analytics. The goal is to become the preferred digital ally for asset finance providers globally.
Read more at Yahoo Finance: how TotalSoft is taking Charisma global