From NVIDIA: 2025-01-10 09:00:51

Artificial intelligence is reshaping the retail and CPG industries, revolutionizing business models, customer engagement, and supply chain operations. NVIDIA’s “State of AI in Retail and CPG” survey reveals that 89% of companies are utilizing AI, with 87% seeing increased revenue and 94% reducing operational costs.

Generative AI is a key focus in retail, with over 80% of companies using it for content generation, marketing, and customer analysis. Despite concerns about data privacy and costs, 93% of retailers plan to increase generative AI investment. AI is being used in multiple areas of retail, boosting insights, decision-making, and employee productivity.

In the supply chain, AI is helping companies improve efficiency, reduce costs, and meet customer expectations. With 82% of companies planning to increase AI investment in the supply chain, the industry is adapting to global challenges and shifting preferences. AI agents and physical AI are driving innovation and shaping the future of retail and CPG.



Read more at NVIDIA: 9 Out of 10 Retailers Now Adopting or Piloting AI, Latest NVIDIA Survey Finds