Key points from CDW Q4 2023 Earnings call

Cloud:

  • “…priorities increasingly met by as a service and consumption-based solutions like cloud and SaaS, as well as nascent, ratable on-premise solutions.”
  • “…the team’s ability to meet customer demand for these priorities with as-a-service and routable solutions drove strong cloud performance.”
  • “…Customer demand for projects with shorter-term return on investment drove excellent performance in cloud and in total software.”
  • “…The team’s success enabling cloud-based solutions, especially with budget-constrained cities, delivered a triple-digit increase in cloud performance.”
  • “…The team drove a significant increase in cloud performance.”
  • “…This delivered excellent growth in services and cloud, both posting double-digit gains…”
  • “…contributed to double digit growth in services and cloud.”
  • “…Cloud remained an important driver of performance across the business and was a meaningful contributor to gross profit.”
  • “…infrastructure as a service, productivity, and security were the top three cloud workloads during the period.”
  • “…The team’s success helping systems adopt deep cloud portfolio, which includes proprietary healthcare solutions.”
  • “…our ongoing success providing cloud and SaaS-based solutions that drove meaningful customer spend and profits…”
  • “…And while most customers are in the discovery phase, some are already adopting AI with our help.”

Cyber Security:

  • “…Security remained a top priority, and the team delivered strong performance across our broad portfolio of hardware, software, and services security offerings.”
  • “…Growth was particularly strong across security, virtualization, and application suites.”
  • “…Security remains top of mind for our customers as cyber threats continue to emerge, evolve, and increase, and customer spend increased by low single digits.”
  • “…Our teams continue to conduct vulnerability assessments, implement identity and access management solutions, and provide training to our customers to help manage cloud deployments and enhance endpoint and application security.”
  • “…Our broad portfolio of solutions also contributed to security growth as the team helped customers address heightened cybersecurity needs.”

IT Spend:

  • “…Our current expectations for a slow start to the year for IT spending and full year growth in the low single digit range.”
  • “…With this backdrop, we currently look for the US IT market to grow by low single digits in 2024 on a customer spend basis.”
  • “…Uncertainty for our customers caused reevaluation and optimization of their tech spending, which combined with a marked shift in spending mix led to a full-year decline in our net sales of 10% on both the reported and average daily sales basis.”
  • “…And while indicators suggest a compelling need to address workload and data growth, rising security threats, and eventual client device obsolescence, our current expectations for a slow start to the year for IT spending and full year growth in the low single digit range.”