Advancements in AI showcased by Google, Microsoft, and OpenAI, but public trust remains a challenge.

From CBS: 2024-05-26 08:00:00

Google, Microsoft and OpenAI showcased significant advancements in artificial intelligence (AI) over the past two weeks. AI is revolutionizing the way we work and communicate, but public trust remains a challenge due to concerns about Big Tech’s handling of data. Studies show skepticism about the increased use of AI, emphasizing the need for companies to prioritize trust. AI agents like Google’s Gemini assistant and OpenAI’s GPT-4o are becoming more proactive and natural, with features like Recall and real-time fraud detection. However, challenges remain in ensuring reliability, as AI systems can produce inaccurate or unreliable information. Trusting AI tools to return purchases or assist with tasks requires a balance between automation and human oversight. Companies like Google, Microsoft and OpenAI are emphasizing safety and responsibility in developing AI products. Despite advancements, societal issues emerging from technology, such as social media’s impact on mental health, may only become clear in hindsight.



Read more at CBS: For AI to Deliver on Its Promises, People Need to Trust It