From CNBC: 2024-05-01 06:47:34

Ford Motor launches Ford University, an AI-based training program for 3,000+ US dealers. Emulating Netflix and YouTube, it aims to boost customer service, engage younger employees, and provide data for business improvement. Training includes videos, gamification, and focus on EV education. AI evaluations will enhance employee knowledge and communication skills.



Read more at CNBC: Ford University dealer training on EVs uses AI, gamification