Global IT outage led to flight delays and cancellations, impacting airlines and passengers worldwide.

From CNBC: 2024-07-19 11:55:27

A global IT disruption at Suvarnabhumi Airport on July 19, 2024, caused by a Microsoft outage and a Crowdstrike IT problem led to flight halts and delays worldwide. Nearly 30,000 flights were delayed, with 5,400 in the U.S., as Microsoft and Crowdstrike worked to restore services. User and institutional disruptions were extensive.

Airlines issued updates, U.S. flights were delayed or canceled, and high levels of disruption affected air travel globally. The Federal Aviation Administration and airlines like American, Delta, and United worked to resume normal operations but expected ongoing delays and cancellations. Travelers faced uncertainties but remained calm amidst the chaos.

Air travel in Europe was heavily impacted, with KLM and Air France experiencing delays and cancellations. Lufthansa had minimal disruptions, while Eurowings canceled domestic flights. Skyguide reduced Swiss transit traffic by 30%. British Airways and Virgin Atlantic expected disruptions. Self-check-in systems went down at multiple airports globally.

July 19, 2024, became the busiest day for flights, with over 3,200 flight departures scheduled but many canceled. London’s Heathrow and Gatwick airports managed delays. Self-check-in systems were affected globally, causing disruptions. Mainland Chinese airlines remained unaffected. Airlines urged passengers to check for updates due to ongoing issues.



Read more at CNBC: Flights grounded, passengers to see delays amid global IT outage