CrowdStrike rejects Delta Air Lines claims over flight woes By Reuters

From Investing.com: 2024-08-04 23:35:32

CrowdStrike denies blame for Delta Air Lines’ $500 million outage costs, rejects claims of gross negligence or misconduct. Delta canceled 6,000 flights, impacting over 500,000 passengers. CrowdStrike’s liability is capped at single-digit millions. Delta faces Transportation Department investigation into prolonged recovery time. CrowdStrike offered assistance, but Delta declined.

Delta CEO Ed Bastian says CrowdStrike’s faulty update affected over half of Delta’s computers, leading to manual recovery of IT systems. CrowdStrike’s letter questions why Delta’s competitors restored operations faster and why Delta declined onsite help. CrowdStrike hopes Delta will work cooperatively to find a resolution and avoid a meritless lawsuit.



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