Cnova NV FY24 Earnings & 4Q24 Activity Press release
From GlobeNewswire: 2025-02-20 01:44:00
Cnova N.V. experienced a turnaround in 2024, returning to growth with a customer-centric reinvestment plan. Like-for-like overall GMV gradually increased throughout the year, with a 2% growth in the fourth quarter. Net sales declined by 13% in FY24, mainly due to a focus on profitability and a shift towards high-margin services like Marketplace.
In the fourth quarter of 2024, Cdiscount.com saw positive growth, with Marketplace GMV increasing by 9.1% and Marketplace GMV share growing by 3.8pts compared to 2023. Services revenues also improved by 2.4%, representing 29.5% of net sales. The company initiated a reinvestment plan to strengthen brand identity and enhance the value proposition, resulting in positive outcomes.
Financially, Cnova’s EBITDA decreased by €2m in FY24, amounting to €47m. Free cash flows improved by €120m compared to 2023, reaching €(79)m. The company’s strong focus on sustainability was reflected in “More sustainable products” accounting for 25% of Product GMV in FY24, an 8-point increase from 2023.
Cnova’s business highlights for FY24 include the expansion of Cdiscount’s marketplace, reaching a 65.4% share of GMV with positive growth trends. The company continued to enhance its customer-centric approach, improving overall NPS by 2.7pts. Initiatives were also taken to strengthen B2B activities, with Octopia and C-Logistics showing significant growth.
In terms of sustainability, Cnova made strides towards reducing its environmental impact, favoring a circular economy, and aiming for carbon-neutral logistics. The company also focused on ethical practices across its value chain and developing human capital. Through Generative Artificial Intelligence, Cnova improved internal efficiency and customer experience.
Looking ahead to 2025, Cnova plans to maintain its growth momentum by investing in customer experience, CSR initiatives, and generative AI capabilities within its customer-centric approach. The company’s dedication to sustainability and ethical practices remains a key focus for the future.
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