Cognizant (CTSH) Partners with ServiceNow to Transform Bank Dispute Management with AI

From Yahoo Finance: 2025-03-31 14:11:00

The artificial intelligence market is projected to hit $3.6 trillion by 2034. Bill Gates predicts AI will offer free services like medical advice and tutoring. While some believe AI will boost economic growth, others argue it will replace human labor. Gates believes AI will lead to breakthrough innovations in medicine and climate change solutions.

Cognizant Technology Solutions Corporation (CTSH) partnered with ServiceNow to launch an AI-powered dispute management solution for North American mid-market banks. The solution uses generative AI, automated workflows, and multi-channel dispute intake to enhance resolution processes and reduce chargeback losses. This innovative approach aims to increase customer satisfaction and operational efficiency in the banking industry.



Read more at Yahoo Finance: Cognizant (CTSH) Partners with ServiceNow to Transform Bank Dispute Management with AI