From GlobeNewswire: 2025-04-28 11:00:00

QKS Group has released a report projecting a 7.9% CAGR in the Travel and Hospitality industry through 2030. ICT is reshaping guest engagement, booking systems, and experience design across hotels, airlines, and resorts.

Digital transformation is key for businesses in the travel industry to meet rising guest expectations and provide seamless service. ICT domains like CX & MarTech, Analytics, AI, Data Management, and Communication are foundational for hyper-personalized experiences.

Amandeep Singh from QKS Group emphasizes the importance of ICT in delivering consistent, personalized experiences in real-time for travel and hospitality organizations. Vendors enabling frictionless omnichannel journeys and predictive service capabilities will be crucial in meeting evolving traveler expectations.

QKS Group’s report provides insights into global and regional ICT market analysis, competitive benchmarking, industry adoption trends, and technology disruption. AI, machine learning, and customer data platforms are driving upselling, demand forecasting, and dynamic bundling in the industry.

Top ICT vendors like Oracle, Amadeus, Salesforce, and Microsoft are enabling digital transformation in the Travel and Hospitality sector. These vendors support seamless operations, personalized guest journeys, cloud-native property management, and predictive revenue optimization.

In the travel and hospitality sector, ICT is essential for delivering secure and scalable service ecosystems. Vendors offering integrated platforms for real-time engagement, intelligent automation, and guest-centric data strategies will drive long-term loyalty and competitive edge in the industry.



Read more at GlobeNewswire: ICT Adoption in Travel & Hospitality Set to Accelerate,