Wyndham reveals initiatives to enhance guest experience

From Yahoo Finance: 2025-05-22 11:25:00

Wyndham Hotels & Resorts is rolling out new initiatives to improve guest experiences and boost franchisee profits. These include strategic partnerships, advanced technology solutions, and operational efficiencies. The company’s AI-driven guest engagement platform, Wyndham Connect PLUS, offers automated messaging and voice assistance. Wyndham also introduced Wyndham Gateway, a guest Wi-Fi portal, and Wyndham Marketplace for streamlined shopping. The company has invested $350m in technology since 2018 and reported 5% revenue growth in Q4 2024.



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