Salesforce CEO says AI accounts for 30-50% of workload, aiming to increase efficiency

From Yahoo Finance: 2025-06-30 17:14:00

Salesforce, Inc. CEO Marc Benioff states that artificial intelligence accounts for 30-50% of the work at Salesforce. The company has achieved 93% efficiency with AI, automating workloads to focus on high-value tasks. Salesforce cut 1,000 jobs in February to restructure around AI, aiming to reduce costs and streamline operations.

Benioff emphasizes the importance of AI in shifting to higher-value work, as companies in the tech industry seek to enhance efficiencies. Salesforce, Inc. provides cloud-based customer relationship management technology globally. While CRM is a solid investment, some AI stocks may offer greater upside potential and less downside risk.

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Read more at Yahoo Finance: AI Accounting For Up To 50% Of Salesforce, Inc. (CRM)’s Workload, Says CEO