From Yahoo Finance: 2025-06-17 13:35:00

Amazon CEO Andy Jassy announced the rollout of generative AI and agents will lead to a reduction in the company’s workforce. AI is reshaping global industries by automating tasks, prompting a transformation in job roles. Despite uncertainties, experts believe AI will not cause mass unemployment but will reshuffle the workforce.

Amazon, with over 1.5 million employees, is using GenAI to enhance efficiency and customer experience. The company is optimizing inventory, forecasting, customer service chatbots, and product detail pages with AI. Analysts note that tech companies like Microsoft and Google are also using AI to improve productivity and streamline operations.

As AI progresses rapidly, the need for hiring may diminish over time. Tech companies are increasingly using AI to write code for products and internal operations, leading to a slowdown in hiring for roles like software development. Microsoft and Google have laid off employees while emphasizing the productivity boost from AI.



Read more at Yahoo Finance: Amazon’s corporate workforce may shrink as AI takes over routine tasks