From Cointelegraph and June 8, 2025 9:14:00 pm:

Coinbase CEO Brian Armstrong announced an 82% reduction in unnecessary restrictions on users, a major issue for the exchange. Account freezing has been a long-standing problem, prompting improvements. Despite progress, customer frustration remains over sudden freezes lasting months. Confidence was further shaken by a recent data breach exposing 70,000 accounts.

Dor Levi, a member of Coinbase’s product team, has been credited with progress in reducing account restrictions by making significant investments in machine learning models. While improvements have been made, Coinbase will continue to implement account restrictions imposed by court orders and sanctions to comply with the law.

Coinbase users have reported being locked out of their accounts for months or even years, with some abandoning the platform due to lengthy freezes. Customer support difficulties have been cited as a reason for the prolonged account restrictions. The exchange plans to enhance security measures after a data breach last December, disclosed in May, affected around 70,000 customers.

Some users believe a recent Coinbase data breach led to a scam resulting in the loss of Bitcoin and Ether. Despite issues, Coinbase remains a major crypto exchange with over 100 million users and is the largest custodian of spot Bitcoin exchange-traded funds. Concerns about customer protection and security persist in the wake of the data breach.

Read more at Cointelegraph: Coinbase Fixing Account Restrictions Plaguing Users