Microsoft Utilizes AI for $500M Savings, Cuts Jobs

Microsoft saved over $500 million in call center costs last year using AI. The tech giant plans to lay off 4% of its workforce to cut costs amid AI investments. AI tools improved productivity in sales, customer service, and software engineering, generating tens of millions of dollars. AI generated 35% of new product code, accelerating launch times. Microsoft allocated $80 billion in capital spending this year for expanding data centers for AI services. Tech companies invest heavily in AI for growth while cutting costs.

Read more at Yahoo Finance: Microsoft racks up over $500 million in AI savings while slashing jobs, Bloomberg News reports