TELUS International buys Gerent to improve AI-driven customer experience solutions.
TELUS International (Cda) Inc. (NYSE:TIXT) acquires Gerent, a US-based Salesforce consultancy, to enhance AI solutions. Gerent’s services are now offered by TELUS Digital, with plans to retire the Gerent brand by Q3 2025. Gerent supports 1,800 certifications across Salesforce products and has a 4.9 customer satisfaction score.
TELUS Digital aims to create future workforces by integrating AI-enabled humans and autonomous AI agents for personalized customer experiences. TELUS International (Cda) Inc. (NYSE:TIXT) offers digital customer experience and solutions globally. Consider AI stocks with greater upside potential and less downside risk for investment opportunities.
Read more at Yahoo Finance: TELUS International Acquires Gerent to Enhance Salesforce, AI-Driven Customer Experience Solutions