ServiceNow closed 89 large Q3 deals, including 11 over $5M, showing strong enterprise demand. ServiceNow trades at 13.46X forward P/S, significantly higher than CRM’s 5.74X. Both stocks are considered overvalued with Value Scores of F (NOW) and D (CRM). ServiceNow and Salesforce are leading workflow automation platforms, helping enterprises streamline operations through cloud-based software and AI-powered tools. Salesforce powers front-office workflows, while ServiceNow automates internal workflows. The global workflow automation market is valued at $23.77 billion for 2025 and is projected to grow to $37.45 billion by 2030. ServiceNow’s expanding portfolio and strong deal momentum continue to drive growth. Salesforce sees continued adoption of its platform and expects growth in Subscription and Support revenues. NOW shares have declined 12.5% YTD, while CRM shares have declined 24.2%. NOW and CRM shares are considered overvalued, with NOW trading at 13.46X forward P/S compared to CRM’s 5.74X. The Zacks Consensus Estimate for NOW’s 2025 earnings is $16.79 per share, indicating a 20.62% rise year over year. The Zacks Consensus Estimate for CRM’s fiscal 2026 earnings is $11.30 per share, indicating a 10.78% increase year over year. ServiceNow and Salesforce are positioned to benefit from rising enterprise investment in AI-driven workflow automation, with NOW having an edge over CRM currently.

Read more at Zacks Investment Research: CRM vs. NOW: Which Workflow Automation Stock Has More Upside? – August 1, 2025