Delta Air Lines announced they will not use AI to set personalized ticket prices following criticism from U.S. lawmakers. Senators raised concerns that AI could lead to fare increases based on personal ‘pain points.’ Delta plans to implement AI-based revenue management technology with Fetcherr on 20% of domestic flights by 2025. The airline assured senators that ticket pricing does not consider personal data.

Read more at Yahoo Finance: Delta Air Lines will not use AI to set personalized ticket prices