Chicago-based startup LunaPath launched an AI platform to assist freight brokers and third-party logistics providers in streamlining operations. The platform’s AI agents automate tasks like carrier check-calls, proof-of-delivery, and document retrieval, resulting in 61% efficiency gains in early pilots with payback in under 90 days.

Founder Abhishek Porwal aims to provide a tactical sidekick for operators to save time on routine tasks. The platform is not meant to replace people but to equip them with AI agents specialized for specific freight workflows. LunaPath’s approach focuses on efficiency and growth while improving customer experience.

A recent case study with supply chain intelligence provider project44 showcased LunaPath’s impact at scale. By embedding LunaPath into its Movement platform, project44 automated 100% of exceptions, cut exception handling costs significantly, and improved overall customer experience. This AI-powered capability was a game-changer for project44, making exception resolution quick and economical.

Read more at Yahoo Finance: LunaPath debuts AI platform to cut broker, 3PL workloads