Sherie Culley’s unconventional journey led her to become Head of Client Services at Optimum Finance. With over 30 years in finance, she champions efficiency, supports new talent, and thrives on problem-solving. Culley discusses her career progression, role at Optimum Finance, and the industry’s evolution towards greater efficiency and automation.

Culley’s career began at 16, working in various finance roles before joining Optimum Finance in 2018. As Head of Client Services, she focuses on operational efficiencies, process streamlining, and team support. Culley’s transition to a Product Owner role allowed her to address pain points and drive meaningful change within the company.

Throughout her career, Culley has led diverse teams, emphasizing collaboration, trust-building, and personal growth. She values Optimum Finance’s culture of open communication, idea-sharing, and continuous improvement. Culley highlights the industry’s shift towards automation, empowering clients to self-serve and delivering funding more efficiently.

Passionate about bringing new talent into the industry, Culley advocates for apprenticeships, diverse hiring practices, and expanded training programs. She believes in the importance of diversity and flexibility in financial services to drive better outcomes. Culley aims to create environments where all individuals can thrive without compromising their personal lives.

Read more at Yahoo Finance: Q&A with Optimum Finance’s Sherie Culley