Spanish bank BBVA has partnered with US-based OpenAI to enhance AI in banking. The collaboration will focus on AI-driven solutions for customer service, operations, and employee productivity. BBVA aims to create a more personalized banking experience and improve customer engagement through this partnership. OpenAI will support BBVA’s AI strategy and provide expertise to optimize operations. The alliance plans to develop tools like an intelligent conversational assistant and a digital “alter ego” to streamline processes and enhance customer support. This partnership signifies a major step towards transforming the banking sector with AI technology.

Read more at Yahoo Finance: BBVA, OpenAI partner to boost AI application in banking sector