The FTC and 21 states have expanded their complaint against Uber, alleging misleading practices with its Uber One subscription service. Customers were charged without permission, didn’t receive promised benefits, and had difficulty canceling. The lawsuit seeks civil penalties for violations of consumer protection laws. Uber marketed $25 in monthly savings through Uber One, but some users didn’t see these discounts or were charged fees. Canceling the subscription was reportedly challenging, despite marketing claims. Uber has not responded publicly to the complaint, leaving the outcome in the court’s hands.

Read more at Nasdaq: FTC, States Allege Uber Enrolled Users In Subscription Without Consent