Banks are turning to AI technologies like Machine Learning and Deep Learning for productivity gains, but these advancements could also disrupt the industry. Agentic AI has the potential to reshape banking, creating efficiencies and new customer value. Early adopters may gain a competitive advantage over slow movers in this rapidly evolving landscape. To succeed, banks must strategically focus on technologies with the greatest impact, individualize customer experiences, optimize capital efficiency, and pursue targeted M&A deals. Failure to adapt could result in a significant decline in profit pools and returns below the cost of capital for the industry as a whole.

Read more at Investing.com: Agentic AI Is Coming for Banking Profits, and Not Everyone Will Win