The Home Depot and Google Cloud partner to introduce advanced AI tools for real-time expert assistance to customers, enhancing the shopping experience from home to store aisles. Magic Apron assistant transformed into a conversational digital companion, providing personalized guidance. AI-powered materials lists for pros and improved last-mile delivery with route intelligence are also introduced.

AI-powered chat, SMS, and voice support redefine customer service at The Home Depot, delivering stronger engagement and resolution outcomes. Next-generation AI voice agents being tested in select stores to assist associates with complex customer needs. The company aims to provide a personalized, contextual, and AI-first shopping experience for all customers.

Read more at Nasdaq: Home Depot Expands AI Partnership With Google Cloud