From GlobeNewswire: 2025-05-14 06:45:00

Descartes Systems Group released findings from its fourth annual consumer sentiment study on ecommerce home delivery. The study shows that consumers aged 18-35 are driving online growth, with 43% increasing their spending year-on-year. However, 79% of under 35s report delivery problems, highlighting dissatisfaction with home delivery. Despite small improvements in home delivery performance, the quality experience consumers demand is not being met, especially for the valuable under 35 cohort. The study surveyed 8,000 consumers in Europe and North America to gain insight into ecommerce buying behavior and home delivery performance.



Read more at GlobeNewswire: Descartes’ Annual Ecommerce Study Shows Younger Consumers