Takeda partners with Salesforce to enhance customer engagement with AI agents
From Yahoo Finance: 2025-05-20 12:00:00
Salesforce (CRM) partners with Takeda to implement Life Sciences Cloud for Customer Engagement, utilizing AI agents for personalized interactions across medical, commercial, and patient support functions. Salesforce aims to enhance provider and patient engagement, supporting Takeda’s goal of improving health outcomes and creating a brighter future.
Read more: Takeda selects Salesforce Life Sciences Cloud for Customer Engagement