Emma Gilthorpe resigns as Royal Mail CEO after one year, Alistair Cochrane named interim CEO.

From Yahoo Finance: 2025-06-20 11:00:00

Royal Mail’s CEO, Emma Gilthorpe, leaves after a year following the company’s sale for £3.6bn to Daniel Křetínský. Alistair Cochrane steps in as interim CEO. Ofcom investigates Royal Mail’s late first-class post arrivals, as consumer complaints rise over service standards and stamp price hikes.

Gilthorpe, who joined from Heathrow airport, was part of the IDS deal, with non-executive directors resigning. Cochrane, the new CEO, is Royal Mail’s fourth boss in three years. Ofcom considers relaxing service rules, allowing second-class delivery on alternate weekdays.

Křetínský’s EP Group finalizes IDS acquisition after UK government approval. Greg Hands becomes EP Group’s strategic adviser. Royal Mail customers lament service quality, delays, and stamp price increases. Seidenberg praises Gilthorpe for her contributions to the company’s transformation.

Read more: Emma Gilthorpe resigns as Royal Mail chief executive after just a year