Salesforce, Inc. (CRM) is utilizing its ADAM framework for its AI strategy, consisting of Agents, Data, Apps, and Metadata. The company emphasized the importance of all components in delivering AI agents effectively during its first quarter earnings call for fiscal 2026.

Salesforce’s ADAM framework integrates Agents through Agentforce, Data in the Data Cloud, and Apps like Sales Cloud and Tableau. The pending acquisition of Informatica will enhance master data management capabilities. Customer projects with Finnair, PepsiCo, and Falabella showcase the framework’s effectiveness in automation and scaling.

Competitors like Microsoft and ServiceNow are also focusing on AI automation in the enterprise market, offering tools like Copilot and Now Assist. Salesforce’s stock has declined 30.7% YTD but trades at a lower P/E ratio than the industry average. Estimates suggest a positive outlook for fiscal 2026 and 2027 earnings.

Salesforce’s ADAM framework, along with acquisitions and customer projects, positions the company as a leader in agentic AI. Competitors like Microsoft and ServiceNow are also advancing in AI automation. Despite a decline in stock price, Salesforce’s valuation and earnings estimates show promise for future growth and success.

Read more at Nasdaq: CRM Bets on ADAM Framework: Will it Fortify Leadership in Agentic AI?