The European Commission has launched a formal investigation into SAP’s market conduct for maintenance and support services for its ERP software in the EEA. Concerns include limiting competition and potentially exploiting customers with restrictive practices. SAP has the opportunity to address issues raised as the investigation proceeds.

The inquiry will assess whether SAP’s terms restrict competition from third-party providers and hinder customer choice. The commission is concerned about potential monopolistic practices that could lead to fewer options and increased costs for European businesses. EC is prioritizing the investigation but has not made any conclusions about liability yet.

Read more at Yahoo Finance: EC investigates SAP over ERP on-premises support practices