MEXC executive apologizes for freezing $3 million in crypto belonging to trader White Whale. Trader confirms receipt of funds, vows to distribute among supporters and nonprofits. Executive acknowledges mishap, vows to improve transparency and customer service. MEXC to revise policies and create fast-track channel for traders with unresolved issues. Controversy sparked by allegations of frozen accounts and pressure tactics towards traders. Company faces public outcry amid calls for greater transparency and accountability.

Read more at Yahoo Finance: MEXC exec apologises after spat with customer over $3m as allegations mount