Key points from CDW Q4 2023 Earnings call
Cloud:
- “…priorities increasingly met by as a service and consumption-based solutions like cloud and SaaS, as well as nascent, ratable on-premise solutions.”
- “…the team’s ability to meet customer demand for these priorities with as-a-service and routable solutions drove strong cloud performance.”
- “…Customer demand for projects with shorter-term return on investment drove excellent performance in cloud and in total software.”
- “…The team’s success enabling cloud-based solutions, especially with budget-constrained cities, delivered a triple-digit increase in cloud performance.”
- “…The team drove a significant increase in cloud performance.”
- “…This delivered excellent growth in services and cloud, both posting double-digit gains…”
- “…contributed to double digit growth in services and cloud.”
- “…Cloud remained an important driver of performance across the business and was a meaningful contributor to gross profit.”
- “…infrastructure as a service, productivity, and security were the top three cloud workloads during the period.”
- “…The team’s success helping systems adopt deep cloud portfolio, which includes proprietary healthcare solutions.”
- “…our ongoing success providing cloud and SaaS-based solutions that drove meaningful customer spend and profits…”
- “…And while most customers are in the discovery phase, some are already adopting AI with our help.”
Cyber Security:
- “…Security remained a top priority, and the team delivered strong performance across our broad portfolio of hardware, software, and services security offerings.”
- “…Growth was particularly strong across security, virtualization, and application suites.”
- “…Security remains top of mind for our customers as cyber threats continue to emerge, evolve, and increase, and customer spend increased by low single digits.”
- “…Our teams continue to conduct vulnerability assessments, implement identity and access management solutions, and provide training to our customers to help manage cloud deployments and enhance endpoint and application security.”
- “…Our broad portfolio of solutions also contributed to security growth as the team helped customers address heightened cybersecurity needs.”
IT Spend:
- “…Our current expectations for a slow start to the year for IT spending and full year growth in the low single digit range.”
- “…With this backdrop, we currently look for the US IT market to grow by low single digits in 2024 on a customer spend basis.”
- “…Uncertainty for our customers caused reevaluation and optimization of their tech spending, which combined with a marked shift in spending mix led to a full-year decline in our net sales of 10% on both the reported and average daily sales basis.”
- “…And while indicators suggest a compelling need to address workload and data growth, rising security threats, and eventual client device obsolescence, our current expectations for a slow start to the year for IT spending and full year growth in the low single digit range.”