C.H. Robinson introduces AI agents to address missed LTL pickups. These agents automate 95% of missed pickup checks, saving 350 hours of manual work daily. Freight moves a day faster, and return trips drop by 42%, reducing disruptions for shippers. The AI agents resolve hundreds of shipments daily across 11,000 customers.

A missed pickup in LTL shipping triggers delays and inefficiencies across the network. C.H. Robinson’s AI agents streamline the process, resolving issues faster and providing visibility for shippers and carriers. This transformational tech reduces wasted time and capacity, benefiting the entire supply chain.

C.H. Robinson’s Lean AI approach targets missed pickups to deliver tangible business outcomes. AI agents were initially deployed for small and midsize customers before scaling to the broader LTL customer base. This strategic use of AI aims to unlock efficiencies and stabilize shared capacity networks in the shipping industry.

Read more at Yahoo Finance: How C.H. Robinson is using AI to fix LTL’s missed pickup problem