Kuwait’s Ministry of Commerce and Industry implements new regulations for restaurant and food delivery services, limiting platform commissions and fees while banning exclusive agreements. The move aims to protect consumers, support local businesses, and promote fair competition in the market. The decision follows extensive consultations with stakeholders and includes penalties for non-compliance.

The regulatory framework, introduced through Ministerial Decision No. 10 of 2026, addresses monopolistic practices and unfair tactics in the restaurant and food delivery sector. The rules aim to create transparency in fee calculations, prevent discriminatory mechanisms, and ensure fair competition among businesses. All licensed companies must comply with the new regulations within two months.

In an effort to restore market stability and protect small and medium-sized enterprises (SMEs), the decision fixes fees and commissions for restaurants and food outlets for a three-year period. Service providers are required to adopt an annual tariff approved by the ministry, document all fees in contracts, and avoid unlisted fees. The move aims to create a fair and predictable environment for businesses and consumers.

The ministry’s decision also includes oversight mechanisms and a penalty system to enforce compliance with the new regulations. Companies operating electronic delivery platforms are required to amend their license activity and adhere to the rules outlined in the decision. The move marks a significant step in regulating the food delivery market and promoting fair practices among all stakeholders.

Read more at Yahoo Finance: Kuwait issues order to cap food delivery fees