GlobalData surveying shows a rise in insurance purchases through provider apps, reflecting consumer comfort with digital self-service. UK Insurance Consumer Survey reveals growth in app-based purchases across multiple product categories from 2021 to 2025. Travel and pet insurance see strong adoption rates, indicating a shift towards digital transactions.

Go.Compare launches a new insurance app focused on simplifying policy administration and reducing renewal friction for consumers. The app centralizes policy management, renewal reminders, and switching support to enhance customer engagement and address common frustrations around insurance administration.

Insurers and intermediaries must adapt to the increasing trend of app-based insurance purchases, emphasizing the importance of digital servicing ecosystems. While apps can improve customer retention and streamline policy adjustments, they currently complement traditional distribution channels, requiring integrated multichannel strategies for success.

Read more at Yahoo Finance: Provider apps emerge as a growing channel for personal lines insurance