From Investing.com: 2024-05-05 08:48:03

BofA Securities explored AI adoption in a recent webinar, showcasing insights from tech giants like NVIDIA and integrators such as EXLS. Early AI applications focus on cost reduction and convenience enhancement. Conversational BI tools are gaining popularity in industries like insurance, media, and retail for data extraction and querying.

Enterprises are eager to invest in AI despite IT budget pressures, aiming to establish AI centers of excellence for initiatives like LLM management. AI demos highlight service improvement rather than job replacement, aiding customer service desks and retail pricing optimization. EXL’s revenue from data and analytics services positions it for growth.

AI investments emphasize data infrastructure enhancement to overcome coding challenges. The AI landscape offers growth opportunities by enhancing efficiency and service, not displacing humans. As AI evolves, strategic partnerships and data infrastructure investments will drive innovation and growth across sectors.



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