Grab partners with OpenAI to enhance user experience, customer support, and mapping

From Marketing Interactive: 2024-05-30 00:03:51

Superapp Grab and AI developer OpenAI are collaborating to develop and deploy advanced AI solutions to enhance the user, partner, and employee experience. Grab will utilize OpenAI’s expertise to focus on accessibility, customer support, and mapping improvements. Additionally, Grab plans to pilot ChatGPT Enterprise to boost productivity among employees. OpenAI has also formed a safety and security committee to oversee critical decisions and processes for upcoming projects.



Read more at Marketing Interactive: Grab partners OpenAI to increase accessibility, mapping and customer support