AI and machine learning transforming insurance and repair processes for efficiency and sustainability

From Yahoo Finance: 2025-04-07 12:39:00

Insurers and repairers are adapting to rising costs and changing customer expectations by leveraging AI and machine learning to enhance efficiency in claims handling, risk management, and vehicle maintenance.

AI-driven solutions are streamlining claims processing, enabling faster damage assessments, and more accurate repair decisions, reducing delays and costs for insurers and repairers.

By utilizing AI-powered analytics, insurers and fleet operators are shifting towards proactive decision-making, analyzing vehicle data to prevent breakdowns and reduce accident risks.

AI is also driving sustainability efforts in the industry by reducing waste through smarter claims decisions, increasing the use of recycled parts, and optimizing vehicle maintenance to lower emissions.

Beyond insurance, AI is improving efficiency in the aftermarket by enhancing supply chain management, parts procurement, and customer service, leading to better stock levels, availability, and quality of parts.

Businesses embracing AI strategically are seeing benefits such as improved decision-making, reduced waste, and enhanced customer experiences, contributing to a smarter, more sustainable automotive ecosystem.



Read more at Yahoo Finance: From manual processes to intelligent ecosystems