Teams Can’t Hire Unless They Show AI Is Incapable of Doing the Job

From Yahoo Finance: 2025-04-08 12:32:00

Shopify’s CEO, Tobi Lütke, emphasizes the importance of using artificial intelligence in day-to-day tasks, making it a fundamental expectation for all employees. Those unable to deliver may face consequences, as AI usage will be part of performance reviews, impacting tenure and resource allocation within the company.

Flexport’s CEO, Ryan Petersen, agrees with Lütke’s approach, aiming to increase efficiency through automation and AI. The company recently completed a technology release to streamline operations, projecting that as automation increases, so will the headcount to meet demand in sales and marketing.

Klarna plans to slim down its workforce as it integrates more AI solutions, automating tasks and impacting employees. The company’s IPO filing reveals that 96% of employees used generative AI daily in 2024, leading to increased revenue per employee due to internal efficiencies created by AI usage.

Klarna’s strategic use of AI has led to increased revenue per employee while decreasing its overall headcount by more than 2,000 employees. The company expects this trend to continue, focusing on operational efficiency and leveraging AI to drive its mission forward.

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